For dentists and office managers
Training a new front desk hire?
New front desk hires take weeks to get comfortable with insurance, the schedule and the phones, and someone on your team has to teach them. Front Office Essentials does the teaching, with practice calls instead of shadowing.
One new hire
Enroll them in Front Office Essentials
About 20 hours they can do before day one or between patients: 24 scored practice calls, insurance and EOB simulations, a mock practice software lab and a final exam. You get a new hire who already knows what “verify benefits” and “post the EOB” mean.
See the courseYour whole team
Train everyone with Accelerated Dental Training
Our parent platform trains front office, assistants and hygiene in one place: short lessons between patients, skills signed off chairside, and a monthly report on every person's progress.
Visit Accelerated Dental TrainingWhat your new hire practices
Speak the language
The team, the mouth, tooth numbers, procedures and health histories, in plain words.
Run the desk
Phones, scheduling, check-in and check-out, privacy and families.
Insurance and money
Benefits, estimates, claims, EOBs, the ledger and money conversations.
Keep patients coming back
Hard conversations, front desk tech, recall, referrals, emergencies and your numbers.
Get hired
Your resume, a practice interview, a full day at the desk and the final exam.
