Step 2 · Grow into a role
Dental hygiene coordinator training
Own the hygiene schedule: recall, reactivation, perio maintenance and confirmations, with every column at goal. The goal: every hygiene column full to goal, patients on recall, and perio patients on their maintenance interval.
- hours, self-paced
- ~9hours, self-paced
- grow into a role
- Step 2grow into a role
- certificate of its own
- 1certificate of its own
Hygiene Coordinator isn't open yet. Join the waitlist to hear first.
Who it's for
- Front desk people who already book hygiene and want to own it.
- Offices that want one person responsible for recall and the hygiene schedule.
- Anyone whose hygiene days have holes, overdue lists and no-shows.
What you'll be able to do
- Run the hygiene columns to a daily goal, with the right visit lengths in the right places
- Pre-appoint at check-out and keep recall moving every week
- Get periodontal patients scheduled for treatment and onto their maintenance interval
- Confirm visits, hold the broken-appointment policy kindly and fill same-day openings
- Reactivate overdue patients and report the hygiene numbers at the huddle
The modules
What the course covers
Every module follows the same pattern as Front Office Essentials: a short narrated lesson, a reading, practice (calls, role-plays or a simulation), then a quick check. It's all set at Maple Grove Dental, the practice you already know if you took Essentials.
This is the course's approved outline. It's being built now, so module names and order may change a little before it opens.
- 01
The job
Why the hygiene schedule is the practice's foundation, and how hygiene exams feed the doctor's schedule.
- 02
The hygiene column to goal
Goals by day, visit types and lengths, where new patients and periodontal treatment go, and scheduled against goal.
- 03
Recall systems
Six-month and three-month intervals, pre-appointing at check-out and working the recall report.
- 04
Periodontal patients
Getting treatment scheduled after the diagnosis, three-month maintenance, and the patient who wants "just a cleaning."
- 05
Confirmations, no-shows and short notice
A confirmation routine, the hygiene short-call list, and a policy held kindly and firmly.
- 06
Reactivation at scale
Overdue lists, a text and email routine within texting rules, lapsed families and year-end benefits.
- 07
New patients into hygiene
How soon a new patient can be seen, and holding new patient time.
- 08
The numbers and the huddle
Hygiene production against goal, reappointment rate, overdue recall and no-shows.
- 09
Capstone
Run a week of hygiene schedules while cancellations come in.
What you'll practice
Do the job before it counts
You talk with AI patients and colleagues who answer back, and you run simulations of the real work. Every call is scored, and you can redo anything as often as you like.
Practice calls and role-plays
- 1Pre-appoint a reluctant patient at check-out (in person)
- 2A perio maintenance patient cancels with "I'll call back"
- 3A second no-show and the fee policy
- 4Fill a 7:30 AM hygiene opening
- 5A lapsed family of four
- 6A patient who needs periodontal treatment but wants just a cleaning
- 7A new patient who wants to be seen this week
- 8Confirm a patient who sounds unsure
Simulations
- Hygiene week builder, with daily goals
- Recall report triage
- Confirmation board
- Perio interval sorter
Skill sign-offs
- Pre-appoints at check-out
- Fills a same-day hygiene opening
- Reports the hygiene numbers at the huddle
Skills you show on the job. When your office trains with Accelerated Dental Training, your manager signs them off.
Your certificate
A certificate for Hygiene Coordinator
Finish every lesson and pass the final exam and you get a certificate of completion for this course, with its own number an employer can check online. Add it to your resume next to your Front Office Essentials certificate.
It's a certificate of completion, not a license. Front office jobs don't usually require one; here's what employers look for.
Where it fits
Your path through the front office
Step 1Start at the deskNo experience needed
Step 2Grow into a roleFor people already at the desk
Step 3Lead the officeFor experienced front office people
Next step after this one: Dental Office Manager, for people stepping up to run the office.
FAQ
Questions about Hygiene Coordinator
Who is the Hygiene Coordinator course for?
Front desk people who already book hygiene and want to own it. Offices that want one person responsible for recall and the hygiene schedule. Anyone whose hygiene days have holes, overdue lists and no-shows.
Do I need Front Office Essentials first?
Finish Front Office Essentials first, or come with experience at a dental front desk. The course starts where Essentials stops: it assumes you can already answer the phones, book a visit and read an EOB.
How long does it take?
About 9 hours, self-paced, on your phone or computer. Most lessons take 5 to 20 minutes. Front Office Essentials, if you take it first, is about 20 hours.
Do I get a certificate?
Yes. When you finish every lesson and pass the final exam you get a certificate of completion for Dental Hygiene Coordinator, with your name and a certificate number an employer can check online. It's separate from the Front Office Essentials certificate.
Does it teach my office's practice software?
It teaches the work every system shares, using the same invented practice as the rest of our courses. Labs for specific practice management software are coming later.
How much does it cost?
Hygiene Coordinator isn't open for enrollment yet. Join its waitlist on this page and we'll email you when it opens. Offices that train a whole team buy through Accelerated Dental Training.
Be first in line for Hygiene Coordinator
Every hygiene column full to goal, patients on recall, and perio patients on their maintenance interval.
Join the waitlist
Hygiene Coordinator
This course isn't open for enrollment yet. Leave your email and we'll tell you when Hygiene Coordinator opens. One email, no newsletter.
- About 9 hours, self-paced
- Scored practice calls and role-plays for this job
- Simulations of the real work at Maple Grove Dental
- Module checks, a capstone and a final exam
- Its own certificate of completion employers can verify
- On your phone or computer, at your own pace